Ooops! Did you have trouble accessing Question of the Day recently?

: 6 Comments

Hello Glu Community!

Many of you reached out to us at info@myglu.org over the past weekend because you experienced a technical issue. We have since fixed the issue, and you should be able to access Question of the Day via email without problem.

If you experienced this issue, you may have received a prompt that made it appear as though Glu was not a secure site. Rest assured, your privacy was not at risk. In fact, the issue was caused by a security feature that was configured a bit too strictly, causing an error message like this to appear:

 

To fix this issue, which can happen on any device (desktop, laptop, tablet, and mobile internet browsers), please open your internet browser, and in the URL address bar, type in www.myglu.org manually. Connecting directly to our server will clear the erroneous security setting from your browser. Once you have visited our site directly, the links from our emails should work again and you shouldn’t see the error page from your browser any longer. If it does for any reason, you can also reach us directly via email at info@myglu.org. By no means has any of your information been compromised, as this is just a security redirect issue. Thank you for reporting this to us!

If this is similar to the error that you have been experiencing, please do not worry. On Glu, your information is safe, secure, and protected! To see our full privacy policy, please click here. We will continue to support this community, but if you ever encounter any issues, do not hesitate to contact us directly at info@myglu.org. Thank you for your time and support, and for working with us to make this a better community!

 

GluAlex & the Glu Team

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